We are based in Melbourne, Australia
Contact Us
Due to the affects of the coronavirus, some orders in United States and Canada will be delayed due to the reduction of passenger flights going in and out of the country as well as longer customs times.
We appreciate your patience,
Aurik Support Team Australia
FAQs
Where is your company based?
Do you have tracking for orders?
Most of our Flat Rate Shipping options are tracked, however some international orders can be partially tracked, meaning some orders are only tracked when the carrier from the destination country receive the shipment from our international linking carrier.
How long does it take for my items to be delivered?
AUSTRALIA
Parcel Post Standard Shipping
Estimated* Shipping Duration 5-7 Days after dispatch
USA, CANADA & MEXICO
4PX/UBI Flate Rate Shipping
Estimated* Shipping Duration 10-15 Days after dispatch
UK & NEW ZEALAND
Royal Mail / UBI Expedited Flat Rate Shipping
Estimated* Shipping Duration 5-10 Days after dispatch
EUROPE
4PX/UBI/POSTNL Shipping
Estimated* Shipping between 1-3 Weeks after dispatch depending on country.
ASIA
Standard International Shipping
Estimated* Shipping Duration 2-3 Weeks after dispatch
Can I refund my order?
Please visit our refund policy page
Get In Touch
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